Privacy Policy

Last updated: February 2026

Voroo (“we”, “our”, or “us”) respects your privacy. This policy describes how we collect, use, and protect information when you use our website, app, and services.

1. Information We Collect

We may collect:

• Account and store data: Shopify store URL, shop email, and billing information processed by Shopify when you install or subscribe to Voroo.
• Review and product data: Reviews, ratings, and product information that you sync or import into Voroo to display via our widgets.
• Usage data: How you use the app (e.g. which widgets you add, settings you choose) to improve our service and support.
• Technical data: IP address, browser type, and device information when you visit our website or use the app.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve Voroo and our widgets
• Sync and display reviews on your storefront as you configure
• Process subscriptions and communicate with you about your account
• Respond to support requests and send important service updates
• Analyze usage to improve our product and fix issues
• Comply with legal obligations and enforce our terms

3. Data Sharing and Third Parties

We do not sell your personal information. We may share data with:

• Shopify: As required to operate our app (e.g. store context, billing). Use of data by Shopify is governed by their privacy policy.
• Review and hosting providers: To sync reviews and serve widgets (e.g. Cloudflare). These providers are bound by data processing terms.
• Legal and safety: When required by law or to protect our rights and users.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. After you uninstall or close your account, we may retain certain data for backup, legal, or analytics purposes for a limited period, then delete or anonymize it.

5. Security

We use industry-standard measures to protect your data, including encryption in transit and access controls. No method of transmission or storage is 100% secure; we encourage you to protect your account credentials.

6. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal data, or to object to or restrict certain processing. To exercise these rights, contact us at hello@voroo.io. You can also uninstall the app and request deletion of associated data.

7. Cookies and Tracking

Our website may use cookies and similar technologies for essential functionality, analytics, and to improve your experience. You can adjust browser settings to limit cookies; some features may not work if you disable them.

8. Children

Our Service is not directed at children under 16. We do not knowingly collect personal information from children.

9. International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards (e.g. standard contractual clauses) where required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Continued use of Voroo after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or requests, contact us at hello@voroo.io.